Common Questions
- Is There a User Guide for SVMS?
- I Didn’t Receive my Log In Credentials
- Why Did I Get 2 Account Registration Emails?
- How do I Access my SVMS Purchase?
- How Can I Become an SVMS Affiliate?
- How do I Cancel my Subscription for SVMS?
- How do I Install the SVMS Plug In?
- Refund Policy for SVMS
- What Size Should I Make My Video?
- Where Do I Find the Shortcode to Paste in my Page?
- What is Custom Play?
- My Video Gallery Loads Slowly
- Are 6 Videos Across Too Wide?
- Advice on Naming Conventions
- Can I Hide the Video Controls?
- Adding a Thumbnail to a Lightbox Gallery Video
- How Do I Use the Show Captions Feature?
- Is There an Easy Way to Tell Where my Videos are Posted?
- What do the Loop Video and Autoplay Options Do?
- What are my Options for a Splash Page?