NAMS Knowledge Base
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Common Questions

  • Is There a User Guide for SVMS?
  • I Didn’t Receive my Log In Credentials
  • Why Did I Get 2 Account Registration Emails?
  • How do I Access my SVMS Purchase?
  • How Can I Become an SVMS Affiliate?
  • How do I Install the SVMS Plug In?
  • How do I Cancel my Subscription for SVMS?
  • Refund Policy for SVMS
  • What Size Should I Make My Video?
  • Where Do I Find the Shortcode to Paste in my Page?
  • Are 6 Videos Across Too Wide?
  • My Video Gallery Loads Slowly
  • Advice on Naming Conventions
  • Can I Hide the Video Controls?
  • What is Custom Play?
  • Adding a Thumbnail to a Lightbox Gallery Video
  • How Do I Use the Show Captions Feature?
  • What are my Options for a Splash Page?
  • Is There an Easy Way to Tell Where my Videos are Posted?
  • What do the Loop Video and Autoplay Options Do?
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Categories

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  • Billing
  • Common Questions
  • Installation and User Instructions
  • Technical Support
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